Frequently Asked Questions

For peak seasons and luxury properties, start 6–12 months ahead. Golf links, holidays, and popular villas may require longer. Shoulder-season trips can often confirm closer in.

Discover → Design → Confirm → Travel. We begin with a brief consultation, share curated options with clear comparisons, secure reservations and perks, then proactively monitor your trip until you’re home.

Most trips are covered by supplier commissions. Complex, multi-stop, or time-sensitive itineraries may include a transparent planning fee (credited where applicable). We’ll outline this upfront.

Yes. We arrange premium economy, business, and first-class tickets, including schedule monitoring and seat selection where available.

When suppliers allow, we’ll place courtesy holds to give you time to review. Windows vary (often 24–72 hours) and aren’t guaranteed until deposit.

Major credit cards are preferred for protection and points. Some services allow bank transfer. We’ll provide secure payment links per supplier.

Deposits are typically due at booking; final balances often fall 45–120 days prior to travel depending on supplier and season. Exact dates appear on your invoice.

Policies vary by supplier and suite/room category. We’ll outline terms before you commit and recommend insurance aligned to those terms.

We monitor eligible promotions and, when allowed, advocate for re-pricing or added amenities per supplier rules.

International travel requires a passport valid at least 6 months beyond your return. We’ll confirm requirements for your destinations.

Yes. We’ll advise on visas, health forms, and any pre-registration. We can also refer trusted partners for expedited services when available.

Highly recommended. Policies can cover cancellation, medical care, evacuation, delays, and baggage. We’ll quote options suited to your trip.

You’ll have our office and on-the-ground partners, with proactive monitoring of key segments and assistance if changes arise.

Contact us and the airline; we’ll work in parallel to re-accommodate flights, transfers, and hotel check-ins, coordinating with suppliers to minimize disruption.

Yes—please share needs early. We coordinate accessible rooms, transport, mobility aids, and dietary notes with hotels, cruise lines, and tour partners.

Absolutely—honeymoons, anniversaries, multi-gen escapes, golf groups, and corporate retreats. We tailor pace, rooming, activities, and dining to your party.

Yes—drivers, guides, tee times, spa, dining, winery visits, museum access, yacht charters, and more. We prioritize vetted partners.

Yes—share your numbers and we’ll add them. We also leverage preferred partnerships to add VIP amenities where available.

Yes—ocean, river, and expedition cruises with private shore experiences, plus pre/post stays and air. See our Cruises page for details.

Definitely. A short call lets us learn your goals and timelines so we can design options that fit. Reach out via our Contact page when you’re ready.